Shipping & Return Policy
Shipping & Return Policy
Shipping Policy
- Processing Time: Your order will be processed within 3-4 business days.
- Shipping Time: Once your order is processed, it will be shipped within 15-17 business days.
- Shipping Carrier: We use reliable shipping carriers to deliver your order.
- Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order is shipped.
- Shipping Costs: Shipping costs will be calculated at checkout based on your shipping address and the weight of your order.
Return Policy
We understand that sometimes things don't go as planned. That's why we offer a hassle-free return policy for damaged or missing items.
- Damaged or Missing Items: If you receive a damaged or missing item, please contact our customer support team within 7 days of receiving your order.
- Return Process: To initiate a return, please contact our customer support team. We will provide you with a return shipping label.
- Refund: Once we receive the returned item, we will process a full refund to your original payment method.
Please note:
- We do not accept returns for items that are not damaged or missing.
- Return shipping costs are the responsibility of the customer, unless the return is due to our error.
- Refunds may take 5-7 business days to process.
Additional Considerations:
- International Shipping: We ship internationally. Please note that international shipping times may vary and additional customs duties or taxes may apply.
- Order Tracking: You can track your order using the tracking number provided in your shipping confirmation email.
- Customer Support: If you have any questions or concerns about your order, please contact our customer support team.
We strive to provide a seamless shopping experience. If you have any issues, please don't hesitate to reach out to us.